Terms

1. What we sell

Fixed-scope ad analysis, creative direction and copy for one business: the Ad Leak Fix Plan, the Next Ads Brief, the Agency Second Opinion and the Monthly Ad Refresh, each with the scope, price, date and test on its page. One business means up to 3 ad accounts across Meta ads, Google Ads and TikTok ads, and the last 90 days of data. Copy is written in English.

2. What we never do

We never change anything in your ad accounts, make images or videos, run your ads, or build pages, tracking, automations or follow-up. When a leak sits on your page, in your tracking or in your follow-up, we say so and list what to fix; your own people or vendors make the change.

3. Access

We work only from view-only access: the Analyst role on Meta ads, Read only on Google Ads, Analyst on TikTok ads. We can't change your campaigns, budgets or payment method, and we never ask for card details. If you grant more, we ask you to lower it and the clock waits. You can remove our access at any time.

4. When the clock starts

Each offer's date counts in business days from the day your payment, your intake form and working view-only access are all in. If we're waiting on something we asked for in writing, the date moves day for day, and we tell you in writing. If working access isn't in place within 30 days of purchase, we refund in full and close the order.

5. What counts as a fix

A fix counts only when it has all 4 parts: the leak in plain words; the number from your own account, with its date range and where you can see it; what it's compared to and the source (platform guidance, your own history, or our starting line, labeled as ours); and the specific action and who does it. At least 3 of the 5 fixes or findings a guarantee counts rest on platform guidance or your account's own history, and a fix you dispute in writing within the claim window doesn't count toward the 5.

6. The guarantee and refunds

Each offer's guarantee is on its page, with its conditions. If an offer's test fails, you get a full refund of that offer's fee (on the Monthly Ad Refresh, that month's fee) and keep everything delivered. Claim in writing to hello@getadlume.com within 14 days of delivery or of the missed date. Refunds are issued within 7 business days of the claim; your bank may take a few more days to show it. The refund is capped at the fee and never depends on your ad results.

7. Payment and cancelling

One-time offers are paid in full at checkout. The Monthly Ad Refresh is charged at checkout, then every month on the same date. Cancel any time before your next billing date and it won't bill again. There's no minimum term. Prices are in US dollars; any sales tax is shown at checkout.

On the Monthly Ad Refresh? Cancel any time before your next billing date: Cancel by email

8. Copy and claims

Every factual claim in copy we write comes from the facts sheet you give us. We never invent results, reviews or testimonials for your ads. You approve and publish your own ads, and you're responsible for what runs.

9. What we never promise

Sales, leads, a lower cost per result, a return on ad spend, that a platform approves an ad, that a restricted account gets restored, or any benchmark as a target.

10. Independence

Adlume is independent and isn't affiliated with Meta, Google or TikTok. Our AI runs every check on your account data. A strategist reviews the findings, watches your top ads and signs the report.

11. Contact

hello@getadlume.com